First responder on every listing, every time
This real estate team answered portal enquiries when they had a gap between viewings — which meant hours, sometimes a day. We built a sales agent that answers immediately with the right property detail and books the viewing itself.
Real Estate & Property
- Services
- Sales Agents
- Duration
- 7 weeks
- Year
- 2025
What was actually wrong.
Enquiries arrived from six portals into one shared inbox nobody owned between showings.
By the time an agent replied, the buyer had often already booked a viewing somewhere else.
Follow-up existed only as far as an agent remembered to do it, which was inconsistent by design of the job.
How we went at it.
Put every portal behind one agent
Enquiries from all six sources land in a single queue the agent reads continuously, not whenever someone next opens the inbox.
Answered with the actual property, not a template
Price, availability and floorplan details are pulled live from the listing record, never guessed at or left stale.
Booked straight into the right calendar
Viewings are scheduled against agent availability directly, with no back-and-forth to confirm a time that already works.
The build, in five panels.
Scroll the deck, or use the arrows. Everything here is also written out above and below.
What moved, and over what period.
Reported against the metric agreed before the engagement started.
“We were losing buyers to whoever replied first. Now that's always us.”
Built with
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