Fifteen engineers and no one in between.
ai247 has no account managers, no delivery layer and no offshore second team. The people who map your function are the people who write the code and answer the phone when something breaks.
We were tired of AI projects that ended at the demo.
Most AI work stops at the point where it becomes real. A convincing prototype, a good meeting, and then nothing — because nobody scoped the guardrails, nobody wired the actual systems, and nobody agreed on the number it was supposed to move.
We built ai247 around the unglamorous half. The function map before the build. The shadow-mode evaluation before the launch. The escalation policy that says exactly what the agent is never allowed to do. It is slower to sell and it is the reason the agents stay running.
We also run the studio on the same thing we sell. Support, operations, marketing and accounts inside ai247 are handled by agents we built. When something is awkward, we find out before a client does.
There is no account layer between you and the person writing the code. The team that scopes your agent is the team that builds it.
We hire for the ability to reason about a hard problem correctly, then teach the domain. It has never worked the other way round for us.
Support, operations, marketing and accounts inside ai247 are run by the same kind of agents we build for clients. We are our own first customer.
The same five steps, every time.
It is not a methodology we are precious about. It is the shortest path we have found to an agent that is still running a year later.
Map the function
Week 1We sit with the team actually doing the work and trace it end to end — every tool, every handoff, every exception. You get a written map of where the hours go and which parts an agent can hold. If nothing in the map justifies the build, we tell you that.
Scope one agent
Week 1One function, one agent, one measurable outcome. We define what it handles, what it escalates, what it is never allowed to do, and the number we will judge it on. Scope is fixed in writing before a line of code.
Build and wire in
Weeks 2–3We build the agent against your real systems — your helpdesk, your CRM, your ledger, your warehouse API. It runs in shadow mode first, answering alongside your team without touching the customer, until its outputs hold up.
Go live, watched
Week 4Traffic moves over in stages, not all at once. Every action the agent takes is logged and reviewable. Your team keeps a kill switch and a clear override path from the first day to the last.
Tune, then widen
OngoingWe watch the metric, fix what the edge cases expose, and only then talk about the next function. Most clients add their second agent within a quarter — because the first one earned it, not because we sold it.
Say the unprofitable thing
If automating it will not pay for itself, we say so in week one, even when the project is already signed.
Constrain before you capable
What an agent must never do gets written before what it can do. It is the part that keeps clients out of trouble.
One number, agreed up front
Every engagement is judged on a metric named before it starts. We report against it whether or not it flatters us.
Eat it ourselves first
Nothing goes to a client that is not already running somewhere inside ai247.
Talk to the people who build it.
No sales call, no discovery fee. You get an engineer and thirty minutes.
Engagements start at $3,000. Typically live in under a month.